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Leading Provider of Payment Processing Technology Successfully Navigates Quest and Oracle Audits

(April 2022)

ITAM teams can use this case study to understand how to leverage Anglepoint for audit support and negotiation.

Company Profile

  • Industry: Financial Services
  • Size: 5,000 — 10,000 Users
  • Revenue: 1B — 10B USD
  • Region: North America
  • Market: Mid-market
Total Cost Analysis:
In cost avoidance & cost savings

THE Challenge

Difficulty Navigating the Risks Associated with Oracle and Quest Audits 

The company had poor visibility into its software environment and a lack of Software Asset Management (SAM) governance. The past few years had brought frequent & painful publisher audits which they continued to struggle with. In one year alone, they were audited three times by Quest.

The organization decided to partner with Anglepoint in optimizing its SAM program. Not long after, Quest and Oracle notified the client of upcoming audits.

The Solution

Leverage the Existing Relationship with Anglepoint to Maximize Audit Responses

Together with Anglepoint, the client:​ 

  • Completed a full Java assessment, reviewing consumption & entitlement data​
  • Identified several potential areas for optimization & developed a fresh strategy to reduce Java license consumption​ 
  • Provided recommendations on a strategy for Oracle Java ULA going forward that included an amendment of the audit clause​ 

To help neutralize the sting of the Quest audit, Anglepoint also performed an analysis of the Quest audit language within their agreement to help prevent future audits. While completing an Effective License Position (ELP) for Quest, they mitigated existing risk to the tune of $800k​. 

The Impact

$2.1 Million in Cost Savings

Anglepoint provided coaching and talking points to assist the client in preparation for audit calls. Together they were able to: 

  • Identify a $4.3M risk for Java products​ 
  • Mitigate $1.3M risk for Java 
  • Enter a new ULA with Oracle for Java at $3M 
  • Develop an overall strategy for reduced Java license consumption 
  • Successfully delay the Quest audit until 2022 allowing the client to begin mitigation of the estimated $800K of identified risk 

In 2020 alone, the client was audited three times by Quest and paid more than $500k in compliance and penalty fees.

Exhibit 1:

Cost Savings by Publisher

“Based on discussions I’ve had with other providers…it’s just no one. No one matches up to Anglepoint and their ability to bring in qualified experts.”
– IT Asset Management Program Manager